“I must confess I was skeptical, but I am now a believer. Joan was able to build real trust with a group of hurt, angry and frustrated managers. I have also grown as a result of our working with her. I highly recommend her as a consultant, trainer and organizational-change agent.”

“…Integrity is the most important attribute a person can have. I’ve learned so much about this from the coaching…”

“…Joan coached us in a loving and rigorous manor during a very challenging episode in our industry and our company. I am quite clear we would not have survived that period without her support. I would unequivocally recommend LCI and Joan Smith to all people who desire to take themselves and their businesses to the next level.”