“I must confess I was skeptical, but I am now a believer. Joan was able to build real trust with a group of hurt, angry and frustrated managers. I have also grown as a result of our working with her. I highly recommend her as a consultant, trainer and organizational-change agent.”
Dan Jette
“…Integrity is the most important attribute a person can have. I’ve learned so much about this from the coaching…”
Cheryl Creed
“…Joan coached us in a loving and rigorous manor during a very challenging episode in our industry and our company. I am quite clear we would not have survived that period without her support. I would unequivocally recommend LCI and Joan Smith to all people who desire to take themselves and their businesses to the next level.”
Richard Mason
“…Your tools for communication expanded my ability to be successful in creating breakthrough results…I am a better person for it in all facets of my life…”
Deborah DeMaddalena
“The leadership Joan offers has allowed me personally to break through many barriers in the business area including: salary, dealing with difficult personalities, team work and personal leadership. Joan has a tremendous store of knowledge in the area of personal growth, leadership and group dynamics…”
Terry Kristiansen
“I call it the ‘Joan’ Award!” –February, 2012
– Cindy S. Giambrone, PharmD won the Gold 2011 US General Medicines Business Excellence Award for Innovation!
“…I was the only one to be promoted from my team this round…Thank you for the coaching!” –May, 2007
– Cindy S. Giambrone, PharmD
Regional Account Scientific Director, Novartis
Currently – Medical Managed Care Director, Medical Affairs, Genzyme